Data chunk empty: subset error

Answered
Mauel Santizo asked on August 10, 2022

Hi, we are having a problem with out flexmonster. We use flexmonster v2.8.1 with a perpetual license to connect to MSSAS to show some data from olap cubes. But whenever we drill through the detail, we get this error and we have to wait about 5 min to get the screen unlock of "loading data: 1775 items" for example, but it stays in the same number all the time long: 
We attached the images of the errors. If you could help us we'll be so grateful. 
Additional information: we have 6gb of cache. 
 

1 answer

Public
Maksym Diachenko Maksym Diachenko Flexmonster August 11, 2022

Hello, Mauel!

Thank you for writing to us.

Our team could not reproduce this issue with the latest version of Flexmonster (see our demo). We suggest checking if the issue persists with the latest version of Flexmonster and the Accelerator on your side. One way to check is by copying your report into this JSFiddle: https://jsfiddle.net/flexmonster/k58zde17/.  As a side note, please ensure that you use the latest Accelerator version during the test.

Please let us know if the drill through works when the latest version of Flexmonster and the Accelerator is used.

Best Regards,
Maksym

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