ERROR [A CSV header parsing error occurred] in Dashboard Import

Hello, Angelica!

Thank you for reaching out to us.

Kindly note that the following message indicates that the CSV file has the format that is not supported by Flexmonster.
Please ensure that your CSV file matches the following format: https://www.flexmonster.com/doc/csv-data-source/#prerequisites.
Also, we recommend checking if the file doesn't contain any special characters that may cause the described behavior.

If the CSV file matches the format from our docs and the error message still occurs, please provide us with the reproducible CSV data. With this information, we'll be able to continue the investigation.

Kind regards,
Solomiia

Hello, Angelica!

Hope you are doing well.

Our team is wondering if changing the CSV format to the one shown in our docs helped to resolve the case with CSV header parsing.

Looking forward to hearing from you.

Kind regards,
Solomiia

Hello, Angelica!

Hope you are having a great week.

Just checking in to ask if the CSV formatted as shown in our docs was loading successfully into Flexmonster.

Looking forward to hearing your feedback.

Kind regards,
Solomiia