asked on September 23, 2022
Hello,
We are getting an error when trying to use the search input on the filter pop-up window. This seems to only appear when using that specific search input and not others (like the fields pop-up window). This error occurs on all of our reports but I can't seem to replicate it in the Flexmonster sand box, so I'm not sure if it's an option that we are missing or if our version is incompatible (v2.9.30).
I have included a screen shot of the error that occurs in our console. Thank you for any assistance or guidance you could provide us!
Regards,
Travis Bean.
⋅ September 26, 2022
Hello, Travis,
Thank you for contacting us.
Our team has some assumptions on the cause of such an issue:
Looking forward to hearing from you. Feel free to contact us if other questions arise.
Kind regards,
Nadia
⋅ October 6, 2022
Hello,
Hope you are doing well.
Just checking in to ask if you are still facing this issue. Is there anything we can help you with?
Looking forward to hearing from you.
Kind regards,
Nadia
⋅ October 7, 2022
Hello, sorry!
Yes the issue is still present but we've shifted priorities in recent weeks and aren't actively working this issue. We can close this ticket as resolved for now until we can get back around to looking at it.
Thank you for your help!
⋅ October 11, 2022
Hi, Travis,
Thank you for the response.
As always, feel free to reach out if any questions arise.
Kind regards,
Nadia
