asked on December 27, 2022
Hello,
We are getting an error when trying to use the search input on the filter pop-up window. This seems to only appear when using that specific search input and not others (like the fields pop-up window). I have included a screen shot of the error that occurs in our console. Thank you for any assistance or guidance you could provide us! Also we are on version (v2.9.30).
Best Regards,
Colin Myers
⋅ December 28, 2022
Hello, Colin,
Thank you for reaching out to us and providing us with the screenshot.
Our team has some additional questions:
It would greatly help us to continue the investigation.
Looking forward to hearing from you. Feel free to contact us if other questions arise.
Kind regards,
Nadia
⋅ December 28, 2022
Thank you for the quick response!
We use JSON and I don't believe there are any libraries that should conflict with the flexmonster input.
The search doesn't work with any search values at all so it's not just one specific search value.
Thank you again,
Colin Myers
⋅ December 29, 2022
Hello, Colin,
Thank you for providing us with the details.
We could not reproduce the described issue on our side. It would be great if you could share temporary access to your environment where this behavior is reproducible.
Looking forward to your response.
Kind regards,
Nadia
⋅ January 3, 2023
Hello Nadia,
I we would be able to set up some test credentials to one of our test databases in production. That is something we would have to send over email though. Is there an email address that I can send those credentials to when I have them?
Happy New Year,
Colin
⋅ January 4, 2023
Hello, Colin,
Thank you for the response.
Please feel free to reach out to your Customer Service Manager, Valeriia. And she will forward the info to our support team.
Looking forward to hearing from you.
Kind regards,
Nadia
⋅ January 4, 2023
Hello Nadia,
Thank you for the quick response! I will send that over as soon as I have it!
