Logs does'nt support unicode charector. it's show ????

Hello,

Thank you for contacting us.

We want to clarify that logs do not impact the data displayed in Flexmonster Pivot. They are used exclusively to identify the cause of any potential issues. Please tell us more about your use case and how much your user experience relies on displaying Unicode characters in the logs.

Looking forward to hearing from you.

Kind regards,
Nadia

Hello,

Thank you for the response.

The issue "The query result is too large." can be caused by a large amount of cache. We recommend reducing the CACHE_MEMORY_LIMIT parameter to 1024 (1 GB) to avoid exceeding the maximum array size

Regarding the issue with displaying Unicode characters, our team needs more details to continue the investigation. Could you please send us an example of the symbols that are displayed as ??? in the logs? It would greatly help us.

Looking forward to hearing from you.

Kind regards,
Nadia

Hello Aekasak,

Thank you for providing us with the details.

Our team will take a look at the described behavior and provide a fix with our minor release with the ETA February 3rd. We will notify you about the release.

You are welcome to contact us if other questions arise.

Kind regards,
Nadia

Hello Aekasak,

We are pleased to inform you that the logger encoding was changed to UTF-8 for Flexmonster Accelerator.

This fix is provided in the 2.9.96 version of Flexmonster: https://www.flexmonster.com/release-notes/version-2-9-96/

You are welcome to update the component: https://www.flexmonster.com/doc/updating-to-the-latest-version/#accelerator

Kindly note that the fix requires deleting or renaming the previous logs file since the Accelerator needs to create a file with the correct encoding.

Please tell us if the fix works. Looking forward to hearing your feedback.

Kind regards,

Nadia

Hello,

Thank you for the feedback!

We are glad to hear that it works for you.

Do not hesitate to contact us if other questions arise.

Kind regards,
Nadia