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The images are being cropped in the PDF export.

Answered
Dayana Prado asked on July 30, 2025

I would like to report an issue we are experiencing. When exporting images to PDF using the export function, the images are appearing cropped in the final file.
Please find an example attached for your reference.

 

Thank you in advance for your support.
Looking forward to your feedback.

3 answers

Public
Solomiia Andrusiv Solomiia Andrusiv Flexmonster July 31, 2025

Hello, Dayana!

Thank you for reaching out to us.

As a first step, please make sure you are using the latest version of Flexmonster. Here is our update guide if necessary: https://www.flexmonster.com/doc/updating-to-the-latest-version/.
If the described exporting behavior is reproducible on the latest version, could you provide us with more details so we can reproduce the case on our side? Code snippets and steps to reproduce would be a great help.

Looking forward to hearing from you.

Kind regards,
Solomiia

Public
Solomiia Andrusiv Solomiia Andrusiv Flexmonster August 14, 2025

Hello, Dayana!

Hope you are doing well.

Our team is wondering if you had some time to prepare the steps to reproduce the described export in PDF behavior.

Looking forward to hearing from you.

Kind regards,
Solomiia

Public
Solomiia Andrusiv Solomiia Andrusiv Flexmonster 7 hours ago

Hello, Dayana!

Hope everything is well.

Just checking in to ask if the described behavior when exporting Flexmonster to PDF is still reproducible.

Looking forward to hearing your feedback.

Kind regards,
Solomiia

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