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Wrong Encoding UTF-8

Answered
TWiRote asked on December 5, 2022

Hi
I'm running into a problem with Thai language of dimensions being displayed as question marks instead. By using the way to connect to the data source via Mondrian, do you have a suggestion for me?
Thank you for your help.

3 answers

Public
Maksym Diachenko Maksym Diachenko Flexmonster December 6, 2022

Hello, 

Thank you for reaching out to us.

We suggest checking if the data from the cube already contains corrupted characters in the browser's network tab. If you see the corrupted data in the network tab, the issue is probably caused by some of Mondrian's settings. Otherwise, we suppose that the page encoding causes the issue. In this case, we recommend modifying the <meta> tag so that it includes the "utf-8" charset:

<meta charset="utf-8">

Also, we would like to mention that new features and further improvements are no longer being released for the Mondrian data source. Instead of Mondrian, our team recommends considering using other supported data sources.

We are looking forwards to hearing from you.

Best Regards,
Maksym

Public
Solomiia Andrusiv Solomiia Andrusiv Flexmonster December 14, 2022

Hello!

Hope you are doing well.

Our team is wondering if you had some time to look through our previous answer.
Could you please let us know if it was helpful?

Looking forward to hearing from you.

Regards,
Solomiia

Public
Maksym Diachenko Maksym Diachenko Flexmonster December 21, 2022

Hello, 

We would like to know if you could fix the issue with one of the suggested approaches.
Looking forward to hearing your feedback.

Best Regards,
Maksym

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