asked on September 17, 2017
Hi,
I noticed a problem with your online demo. When I click on "Drill through", then do "Export", only first columns are exported. The second issue is also concerning the export function. After clicking on "Drill through", and then doing some conditional formatting, the "Export" button will not respond. When I click on "Export to Excel", nothing happens. I need to reload the page to get it working. Do you have any quick fix for this issue?
Thank you.
⋅ September 18, 2017
Hello Abdel,
Thank you for your questions. You can find our answers below:
1. We have not managed to reproduce the issue on our side. The export from drill-through works as expected. Could you please send us the version of the browser where the issue occurs? Also, it would be very helpful if you could provide us with some video example where the issue is reproducible.
2. It is a known issue and we are already working on it. The fix is going to be released in the version 2.404 ETA Sep25.
Waiting for the update from you.
Best regards,
Dmytro.
⋅ September 19, 2017
Hello,
I've sent you the video's link by the contact page. I do not want to share it publicly. I'll be waiting for the next fix. Please note that some columns (Measures) have invalid output. You can notice this on my video. Example: Some rows have 2.4E1 instead of a numeric value.
Thank you.
⋅ September 19, 2017
Hello Abdel,
Thank you for the update. It seem's there were some sort of misunderstanding. Could you please provide us with the video example where the issue with the Flexmonster Pivot Component is reproducible? It will help us a lot in our further investigation.
Regards,
Dmytro.
⋅ September 19, 2017
Hello,
I sent the link of the initial video using the contact page on your website. I've just re-sent another video's link to your staff so you can better see the issue.
Thank you.
⋅ September 19, 2017
Hello Abdel,
We have managed to reproduce the issue on our side. The necessary fix will be added in the version 2.405 ETA Oct09. We will notify you when everything is ready.
Regards,
Dmytro.
⋅ October 18, 2017
Hello, Abdel,
I am glad to inform you that the minor release 2.405 is available for download.
The issue with drill-through exporting for OLAP data source was fixed.
You are welcome to update the component.
Regards,
Tanya
