After the latest update (version 2.5), full screen some times fails displaying a black bar at the bottom

Resolved
Lidia Sarasua asked on April 11, 2018

I've just upgraded flexmonster to version 2.5 and there seems to be an issue with the full screen functionality.
The first few times that I swap between full screen and regular visualization the table behaves as expected. However at some point it shows a black horizontal bar at the bottom of the display when displaying it full screen. Once that has happened, every time I switch to full screen, the black bar is there until I end up restarting the application (see screenshot attached).
I've tried to reproduce this issue with the previous version I was using (I downloaded it in November) but apparently full screen works well in that one.
Any idea how to solve this?
Thank you in advanced
 

4 answers

Public
Tanya Gryshko Tanya Gryshko Flexmonster April 12, 2018

Hi Lidia!
Thank you for reporting the issue.
Could you tell me about your browser? Or is it a browser independent issue? It will help us with the investigation.
Thanks,
   Tanya

Public
Lidia Sarasua April 12, 2018

Hi Tanya,
I'm using Google Chrome: Version 65.0.3325.181 (Official Build) (64 bits)
I have also tried to reproduce the issue in Internet Explorer (Version 11.0.9600.18920), but it seems to work fine in IE.
Best regards,
Lidia

Public
Tanya Gryshko Tanya Gryshko Flexmonster April 12, 2018

Lidia,
Thank you for this information. We will add the fix to the next minor build (ETA May 6).
Thanks,
  Tanya

Public
Dmytro Zvazhii Dmytro Zvazhii Flexmonster May 7, 2018

Hello Lidia,
We are glad to inform that the version with the fix is already available on our website. You are welcome to update the component.
Regards,
Dmytro

Please login or Register to Submit Answer