asked on February 7, 2019
Hi,
How do we increase report(eg., Excel or any ) download speed in flexmonster, now it takes more then 21mintus to download 200k records from flexmonster report.
Thanks,
⋅ February 7, 2019
Hi!
It looks strange that you have such an issue.
Is it possible to get any data sample to test?
Thanks,
Tanya
⋅ February 7, 2019
Thanks for your response, can you please provide your official mail id
⋅ February 7, 2019
Hi!
Please send your sample to our email.
We appreciate your help.
Regards,
Tanya
⋅ March 1, 2019
Hello,
We would like to check whether you're still experiencing this issue.
If yes, sending a data sample to our email would greatly help us.
Regards,
Tanya
⋅ March 4, 2019
Hi Tanya,
Thanks for your follow-up.
yes, still we are facing the slowness issue. due to data security policy. we unable to share the data outside. hope you can try to help in some other way.
Thanks you,
⋅ March 5, 2019
Hello,
Thank you for your feedback. Could you please share with us the link where the report is running so we can make the necessary test?
That would help us to investigate the situation and come up with some recommendations.
Waiting to hear from you.
Regards,
Dmytro
