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Loading Data Ticker

Answered
Aaron asked on May 4, 2020

Hi there,
 
Is it possible to have the Loading data dialog count beyond 100 seconds.
 
Currently if the datasource takes longer than 100 seconds the ticker stops at 100 and appears as if it is stuck. Once the data has finished loading the report loads as expected. Could the counter please be fixed to run for as long as is necessary.
 
Thanks,
Aaron

3 answers

Public
Mykhailo Halaida Mykhailo Halaida Flexmonster May 5, 2020

Hi Aaron,
 
Thank you for reporting this behavior.
 
This is a known issue and we are going to provide a fix for it with our upcoming release ETA June 1st.
 
Feel free to reach out if you have any other questions in the meantime.
 
Best regards,
Mykhailo

Public
Mykhailo Halaida Mykhailo Halaida Flexmonster June 2, 2020

Hi Aaron,
 
We are happy to let you know that the issue with the data loading ticker was fixed.
 
This is available in the 2.8.8 version of Flexmonster: https://www.flexmonster.com/release-notes/
You are welcome to update the component: https://www.flexmonster.com/doc/updating-to-the-latest-version/
 
Please let us know if everything works well for you.
 
Best regards,
Mykhailo

Public
Aaron June 3, 2020

Hi Mykhailo,
Please consider this resolved. You may close this ticket.
Thanks,
Aaron

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