asked on December 27, 2021
Hello Support Team,
I am working with expand/collapseData() and faced with performance issue. See the attachment.
For the first level expandData() works fine, for second one I have delay for 1-2 seconds (2000 records), for the third one a minute or more
It looks not solvable but maybe you have some thoughts?
Best regards,
Denis
⋅ December 28, 2021
Hello, Denis,
Thank you for reaching out to us.
Our team would like to explain that this is a known issue when expanding fields with a lot of members.
We have plans for optimizing expand/collapseData() in our backlog. However, such a task would require significant changes in the current architecture, so I'm afraid we are not able to provide you with an estimated timeframe. Still, we'll consider implementing it once there is a suitable opportunity.
Feel free to contact us if other questions arise.
Kind regards,
Vera
⋅ December 29, 2021
Hello Vera,
Thanks for the answer. Will wait for updates.
Kind regards,
Denis
⋅ December 29, 2021
And when the issue will be resolved, could you notify me in this ticket?
⋅ December 29, 2021
Hello, Denis,
Thank you for following up.
Yes, we will notify you as soon as there are any updates on the matter.
In the meantime, you are welcome to contact us if you have any other questions.
Kind regards,
Vera
