asked on June 2, 2022
The download of our pivot as excel is taking a very long time, there is a way to make it faster ?
⋅ June 3, 2022
Hello, Vanessa!
Thank you for your question.
Kindly note that when exporting a large amount of data to Excel, it can take some time to generate the file, as the Excel file format is more complex.
We kindly suggest exporting large data to CSV instead. CSV is a simple text file format, which improves the performance, and it is supported in Microsoft Excel as well.
Feel free to ask in case of any other questions.
Regards,
Solomiia
⋅ June 13, 2022
Hello, Vanessa!
Hope you are doing well.
Our team is wondering if you had some time to try exporting in CSV instead of Excel. Could you please let us know if this approach works for you?
Looking forward to hearing from you.
Regards,
Solomiia
⋅ June 20, 2022
Hello, Vanessa!
Hope you are having a great week.
Just checking in to ask if the suggested approach of exporting in CSV works for you.
Looking forward to your response.
Regards,
Solomiia
⋅ July 6, 2022
No, but the client accept the time for downloading....
⋅ July 7, 2022
Hello, Vanessa!
Thank you for informing us.
You are welcome to contact us if any other questions arise.
Regards,
Solomiia
