asked on September 28, 2022
Please see attached files. I selected the "AZ" option in "Program Name" column settings. But the results are not sorted correctly.
All strings that are lower case are at the bottom of the list.
How do I fix this?
⋅ September 29, 2022
Hello,
Thank you for reaching out to us.
It seems that the described issue is caused by using an older version of Flexmonster. We recommend updating the component to the latest version. Here is our updating guide for assistance: https://www.flexmonster.com/doc/updating-to-the-latest-version/
If you are still facing the issue after updating, please tell us which data source you use.
Please let us know if it works for you. Feel free to contact us if other questions arise.
Kind regards,
Nadia
⋅ September 30, 2022
Hi Nadia,
Thanks for the response. We are on version 2.7.11. Following is from flexmonster.js:
* Flexmonster Pivot Table & Charts v2.7.11 [https://www.flexmonster.com/]
We found that it works on one report and not on another. Data and settings for both cases are attached. Please run through your debugger and let us know if there is something wrong with the data.
⋅ October 3, 2022
Hello,
Thank you for the response and for providing the details.
If you update Flexmonster to the latest version (v. 2.9.35), everything should work as expected.
To avoid the problems while upgrading to the latest version, please carefully look through the following guides:
Please let us know if it works for you. Looking forward to hearing from you.
Kind regards,
Nadia
⋅ October 5, 2022
Hi Nadia,
I updated to version 2.9.35 and it works. But only with the trial key. My current key is not working. Do I need to purchase another license?
⋅ October 6, 2022
Hello,
Thank you for your response.
Our team has provided the answer via email. Please check your inbox.
Kind regards,
Nadia
