Service Unavailable

Answered
Younus M asked on October 6, 2022

Hi,
 
We have a flexmonster instance connected to mongo using the mongo flexmonster connector, and randomly we will get a "Service Unavailable" bug shown on the flexmonster grid. Its not throwing any errors and its also not happening consistently. I wanted to know if you have ever seen a problem like this or what "Service Unavailable" might be referring to since its pretty vague.
 
Thanks,
Younus

1 answer

Public
Nadia Khodakivska Nadia Khodakivska Flexmonster October 10, 2022

Hello, Younus,

Thank you for contacting us.

The Service Unavailable error indicates that the server is not ready to handle the request. We suggest checking MongoDB logs to check whether the server is not disconnected.

We hope it helps. You are welcome to write to us in case further questions arise.

Kind regards,
Nadia

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