FlexMonster tool not responding while taking distinct count of numeric data

Answered
Kapil Dhokai asked on December 12, 2022

Hey,
 
FlexMonter not responding while calculating distinct count of numeric filed.
I am not able to attach data, file size is around 42Mb,
 
Please provide me email address or interface where I can provide you sample data.
 
I have also tried with JsFiddle, but its taking tooooo much time to load data after giving couple of time "Page Unresponsive" popup alert. 
 
 

10 answers

Public
Solomiia Andrusiv Solomiia Andrusiv Flexmonster December 12, 2022

Hello, Kapil!
 
Thank you for reaching out to us.
 
Your customer service manager will contact you via email soon.
We would be grateful if you could provide them with the sample report.json file as well as the sample data.
This would help us greatly to continue the investigation.
 
Looking forward to your response.
 
Regards,
Solomiia

Public
Kapil Dhokai December 13, 2022

Sent email with Json and Excel sample data and field selection

Public
Kapil Dhokai December 14, 2022

Any update on this?

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Solomiia Andrusiv Solomiia Andrusiv Flexmonster December 14, 2022

Hello, Kapil!
 
Thank you for the attachments.
 
We have reproduced the described behavior when calculating distinctcount on our side.
Our Development team will research possible solutions and get back to you with the results on the ETA January 9th.
We will notify you about any updates on the matter.
 
Feel free to contact us if any other questions arise.
 
Regards,
Solomiia

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Kapil Dhokai January 9, 2023

Any Update on this??

Public
Solomiia Andrusiv Solomiia Andrusiv Flexmonster January 9, 2023

Hello, Kapil!

Thank you for getting back to us.
 
We are glad to inform you that the performance of distinct count aggregation for measures was improved.
 
The improvement is available in the 2.9.42 version of Flexmonster.
You are welcome to update the component: https://www.flexmonster.com/doc/updating-to-the-latest-version/.
 
Could you please let us know if the fix works well for you?
 
Looking forward to hearing from you.
 
Regards,
Solomiia

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Kapil Dhokai January 10, 2023

Thanks Solomiia Andrusiv, Let you know soon

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Solomiia Andrusiv Solomiia Andrusiv Flexmonster January 10, 2023

Hello, Kapil!

Thank you for your swift response.

Your feedback is valuable to our team, and we'll be waiting for the following updates on the case.

Feel free to contact us in case of any other questions.

Regards,
Solomiia

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Kapil Dhokai January 12, 2023

Performance looks better now, Thanks.

Public
Solomiia Andrusiv Solomiia Andrusiv Flexmonster January 13, 2023

Hello, Kapil!

Thank you for your feedback.

Our team is glad to hear that the fix works well for you.

Feel free to contact us in case of any other questions.

Regards,
Solomiia

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