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I need to expand cell normally after configure Columns

Answered
carrie asked on April 4, 2023

Hi flexmonster, We have a report, When the Columns configuration is added, there is no content in the table when clicking to expand it. What is the reason for this?
We now need to configure Columns and expand them normally as shown in picture 'expand.png'. How can this be achieved?

3 answers

Public
Solomiia Andrusiv Solomiia Andrusiv Flexmonster April 4, 2023

Hello, Carrie!
 
Thank you for contacting us.
 
Our team hasn't managed to reproduce the described expanding behavior on our side.
We have prepared a JSFiddle sample modeling a similar case: https://jsfiddle.net/flexmonster/7sfv4eow/.
 
If our assumptions are correct and you are using custom data source API protocol, it seems to us that certain information is not sent as a response to Flexmonster's requests on expand.
Could you please check the requests and responses in your project and compare them with the ones from the sample above?
 
Looking forward to hearing from you.
 
Regards,
Solomiia

Public
Solomiia Andrusiv Solomiia Andrusiv Flexmonster April 11, 2023

Hello, Carrie!

Hope you are doing well.

Our team is wondering if you had some time to compare the requests and responses, as we suggested. Could you please let us know about the results?

Looking forward to hearing from you.

Regards,
Solomiia

Public
Solomiia Andrusiv Solomiia Andrusiv Flexmonster April 27, 2023

Hello, Carrie!

Hope you are doing well.

Just checking in to ask if comparing the requests and responses helps to resolve the case.

Looking forward to hearing your feedback.

Regards,
Solomiia

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