asked on April 6, 2023
Hi,
I have a strange behaviour using a pivot with hiearchy fields (json datasource). Here a JSFiddle to show you the case.
If you expand a quarter (2022-Q03), it is not possible to expand or collape the third level (P1, P2). More over, if you select the hierarchy at 'semester' level (JSFillde2) then when you expand a semester you can't expand the item P1 anymore (no matter if you first expand P1 or P2). I think that there are other combinations with issues, but, honestly I can't find the cause. It depends for sure on how many level you have on the hierarchy and how many fields you have in the rows, and the behaviour changes depending on that. Some time it affects the direct parent, some other affects other items instead.
Thank you in advance,
Ilaria
⋅ April 6, 2023
Hello, Ilaria!
Thank you for reporting this issue.
We have reproduced the described issue on our side. Our Development team will take a look at the described expanding behavior and return to you with a fix on ETA May 1st.
We will notify you about any updates on the matter.
Feel free to contact us in case of any other questions.
Regards,
Solomiia
⋅ May 1, 2023
Hello, Ilaria!
Hope you are having a great week.
Our team is glad to inform you that the issue with expand/collapse icon disappearing when the levelName is defined was fixed.
The fix is included in 2.9.50 version of Flexmonster: https://www.flexmonster.com/release-notes/version-2-9-50/.
You are welcome to update the component: https://www.flexmonster.com/doc/updating-to-the-latest-version/.
Please let us know if the fix works well for you.
Regards,
Solomiia
⋅ May 9, 2023
Hello, Ilaria!
Hope you are doing well.
Our team is wondering if you had some time to test the fix. Could you please let us know if everything works well for you?
Looking forward to hearing your feedback.
Kind regards,
Solomiia
⋅ May 9, 2023
Yes, thanks!
The fix works fine!
Ilaria
⋅ May 9, 2023
Hello, Ilaria!
Thank you for your feedback.
We are glad to hear that our fix works well for you.
Feel free to contact us in case of any other questions.
Regards,
Solomiia
