asked on April 7, 2023
Hello!
Our licenses were initially created with an account using email "*****.com". Patrick is no longer an employee at our company and we do not have access to that email. Can you transfer all account details to this one with "******.com"?
Thank you,
-Eric
⋅ April 10, 2023
Hello, Eric!
Thank you for contacting us.
We have already updated all account details with the new email. Could you please check and let us know if everything is well now?
Looking forward to hearing from you.
Regards,
Solomiia
⋅ May 4, 2023
Hello, Eric!
Hope you are doing well.
Could you please confirm that the account transfering went well?
Looking forward to hearing your feedback.
Kind regards,
Solomiia
