Issue on pivot cell selection when context menu is opened

posted on May 30th, 2023

Answered

Massimo asked on May 30, 2023

Hello,
we're facing the following issue while using the context menù:

Open any pivot with some data (i.e JS Pivot Grid Demo • Flexmonster JavaScript Pivot Table example)
Right-click on a not empty cell to open the context menu
Left-click on a adjacent not empty cell when context menu is still open
The two cells are now selected but they should not: only the second cell should be;

Regards
Massimo

6 answers

Public

Solomiia Andrusiv ⋅ Flexmonster ⋅ May 31, 2023

Hello, Massimo!

Thank you for contacting us.

We have managed to reproduce the described behavior on our side. Our dev team will take a closer look at it and return with the fix by the ETA June 26th.

We will notify you about any updates on the matter.
Feel free to contact us in case of any other questions.

Kind regards,
Solomiia

Public

Solomiia Andrusiv ⋅ Flexmonster ⋅ June 13, 2023

Hello, Massimo!

Hope you are doing well.

We are glad to inform you that the issue with single select when the context menu is opened was fixed.

The fix is included in 2.9.53 version of Flexmonster: https://www.flexmonster.com/release-notes/version-2-9-53/.
You are welcome to update the component: https://www.flexmonster.com/doc/updating-to-the-latest-version/.

Please let us know if the fix works well for you.

Kind regards,
Solomiia

Public

Solomiia Andrusiv ⋅ Flexmonster ⋅ June 20, 2023

Hello, Massimo!

Hope you are having a great week.

Our team is wondering if you had a chance to test the fix with a single select when the context menu is opened. Could you please let us know if it works well for you?

Looking forward to hearing your feedback.

Kind regards,
Solomiia

Public

Solomiia Andrusiv ⋅ Flexmonster ⋅ June 28, 2023

Hello, Massimo!

Hope you are doing well.

Just checking in to ask if the fix with a single select when the context menu is opened works well for you.

Looking forward to hearing your feedback.

Kind regards,
Solomiia

Public

Massimo ⋅ June 28, 2023

Hello Solomiia,
unfortunately your last fix is not working in our scenarios.
I don't know if the issue depends on our customizations or if you have not fixed all the use cases but it is still not working. We're investigating to understand the reasons of this problem.
Regards,
Massimo

Public

Solomiia Andrusiv ⋅ Flexmonster ⋅ June 29, 2023

Hello, Massimo!

Thank you for your swift response.

Could you please double-check if you are using the 2.9.53 version of Flexmonster?
This can be done by clicking any cell on the grid and pressing Ctrl + Alt + i (Option + Control + i on macOS). You should see Flexmonster's licensing pop-up window with the current version. If the shown version is not 2.9.53(or higher) and you have updated the component, we kindly ask you to clear the cache.

Looking forward to hearing from you.

Kind regards,
Solomiia

Issue on pivot cell selection when context menu is opened

6 answers

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