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Print function missing column in some rows

Resolved
chin yew tian asked on July 17, 2023

Hi Support,

Currently, I am using Flexmonster Version 2.9.54. When using the print feature for the report with many columns, the result in print shows missing columns in some rows.
I have attached the sample slide object and the JSON data for further checking.
Please let me know if the attached file is not working.

5 answers

Public
Nadia Khodakivska Nadia Khodakivska Flexmonster July 17, 2023

Hello,

Thank you for reaching out to us and providing us with the data.

We will take a look at the described behavior and provide a fix with our minor release with the ETA August 7th. Our team will notify you about the release.

You are welcome to contact us in case further questions arise.

Kind regards,
Nadia

Public
Nadia Khodakivska Nadia Khodakivska Flexmonster August 7, 2023

Hello, 

We are happy to inform you that the issue with missing cells when printing a report with long text values was fixed.

This is available in the 2.9.57 version of Flexmonster: https://www.flexmonster.com/release-notes/version-2-9-57/ 

You are welcome to update the component. Here is our updating guide for assistance: https://www.flexmonster.com/doc/updating-to-the-latest-version/ 

Please tell us if the fix works. Looking forward to hearing your feedback.

Kind regards,
Nadia

Public
Nadia Khodakivska Nadia Khodakivska Flexmonster August 16, 2023

Hello,

Hope you are doing well.

We were wondering if you had a chance to check the updated version. Please let us know if the fix works for you.

Looking forward to hearing your feedback.

Kind regards,
Nadia

Public
chin yew tian August 18, 2023

Hi Nadia,
The fix is working for me.
Thank you for the prompt action taken

Public
Nadia Khodakivska Nadia Khodakivska Flexmonster August 18, 2023

Hello,

Thank you for the response.

We are glad to hear that the fix works for you.

As always, don't hesitate to contact us in case any questions arise.

Kind regards,
Nadia

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