asked on August 9, 2023
Good Afternoon.
We got an issue using flexmoster.
The problemas happens when i have selected the vertical type chart, then i change to another kind of chart. The flexmonster is not saving the new type selected.
If I want to change to other type, I need to select grid, after that I need to selected another type one, for example type bar.
The problems only happens when I using chart vertical column type, if I try using pie chart, line chart, etc, I can switch with no problem.
1 - select chart type column
2 - try to select other kind of chart
3 - if we look at application, we check no event to the component, and there is no modification
4 - if want to change, select grid
5 - select now for example chart type bar
6 - flexsmoster will update with the new kind of chart
⋅ August 10, 2023
Hello Rafael,
Thank you for contacting us.
Our team could not reproduce the described behavior on the latest version of Flexmonster. We recommend updating the component to the latest version(v. 2.9.57). You are welcome to check the following guide for reference: Updating to the latest version.
Please let us know if it works for you. Looking forward to hearing from you.
Kind regards,
Nadia
⋅ August 14, 2023
Hello.
We are using the flexmonster with the latest version (v.2.9.57) and still having issues.
Could you help us ?
The problem occurs in flexmonster when the selected viewType is "charts" (position 0 in the chart list) and the first time another chart type is selected, the event emitter of the output function "reportChange()" is not triggered.
From the 2nd time changed, the event is triggered.
We are passing the json file as example below to flexmonster:
{ "dataSource": { "type": "json", "filename": "https://ambiente-7586.qualyexpress.com/audixpress/rest/v2/core/bi/querys/43a1f2a4dc11bb6667b7dfb5f3923f1c40abb7e9" }, "slice": { "rows": [ { "uniqueName": "Posição Heatmap" } ], "columns": [ { "uniqueName": "[Measures]" } ], "measures": [ { "uniqueName": "Urgência (ponto extra)", "aggregation": "sum" } ] }, "options": { "viewType": "charts" }, "localization": { "grid": { "blankMember": "N/A", "dateInvalidCaption": "N/A" } }, "version": "2.9.57", "creationDate": "2023-08-14T17:37:10.098Z" }
⋅ August 15, 2023
Hello Rafael,
Thank you for the response.
We couldn't reproduce the issue with selecting the chart using your configuration on our side. It seems that everything works as expected in the following JSFiddle: https://jsfiddle.net/flexmonster/o4mn60ge/. Could you please edit this example to show us the issue?
Also, please check for any errors in the console when another chart type is selected, but nothing changes.
Looking forward to hearing from you.
Kind regards,
Nadia
⋅ August 16, 2023
Dear Nadia Khodakivska.
I really appreciate your response, but I still got the same problem reported to you before.
Link JSFiddle: https://jsfiddle.net/bgywh0ve/5/
I check your link and put there an event to observe if flexmosters works corretly, I will send you with this message the JS example.
- Firstly when you introduce the code in JSFiddle, flexmoster will start in vertical bar.
- Second step, you need to change to any other kind of chart.
- after that, change to other type of chart, when you change, you have got a message that chart have been updated.
The problems only happens if the bar started in the vertical bar and only in first change. We reported you because we need the event emitter works (reportChange), to persistence in our database. If possible we want to share our screen to explain better the problem.
Best regards
⋅ August 17, 2023
Hello Rafael,
Thank you for the example. It greatly helped us.
We reproduced the issue with the reportchange event not triggering when the column chart is changed to another chart. Our team will take a look at the described behavior and provide a fix with our minor release with the ETA September 18th. We will notify you about the release.
Do not hesitate to contact us in case any questions arise.
Kind regards,
Nadia
⋅ September 19, 2023
Hello Rafael,
We are glad to announce that the issue when the reportchange event was not triggered after changing a chart type was fixed.
This is included in the 2.9.60 version of Flexmonster: https://www.flexmonster.com/release-notes/version-2-9-60/
You are welcome to update the component. Here is our guide on upgrading to the latest version: https://www.flexmonster.com/doc/updating-to-the-latest-version/
Please let us know if the fix works. Looking forward to hearing your feedback.
Kind regards,
Nadia
⋅ September 27, 2023
Hello Rafael,
Hope you are doing well.
We were wondering if you had a chance to check the updated version. Could you please confirm if it works for you?
Looking forward to hearing from you.
Kind regards,
Nadia
⋅ September 27, 2023
Hello Nadia.
Solved =D
We tested the lastest version and the problem did not occur.
Thanks you very much.
⋅ September 27, 2023
Hello,
Thank you for the feedback.
We are glad to hear that it works for you.
You are welcome to contact us in case other questions arise.
Kind regards,
Nadia
