asked on November 15, 2023
Hi,
I have a blocking error while filtering the pivot having expanded a hierarchical field (solution to reproduce the issue attached).
The same error rises after calling 'UpdateData' or after changing something in the field popup.
To reproduce the error: expand 2021-M12, then filter by Area '*'
Note: i didn't implemented in the sample the UpdateData call but the error is the same. The issue seems to be related to the selected hierarchy: the hierarchy is Year/Month/Week but the selected level is Month. If I select the whole hierarchy the issue is not present.
It's a critical issue, please let me know.
Thanks,
Ilaria.
⋅ November 16, 2023
Hello Ilaria,
Thank you for reporting the issue and providing the detailed information.
We were able to reproduce the described behavior on our side. Our team will research the possible solutions for this issue and provide you with results ETA December 11th.
You are welcome to contact us in case other questions arise.
Kind regards,
Nadia
⋅ December 12, 2023
Hello, Ilaria,
We are glad to inform you that the issue with filtering when using the custom data source API and when there is a drilled-down hierarchy in the slice was fixed.
This fix is available in the 2.9.66 version of Flexmonster: https://www.flexmonster.com/release-notes/version-2-9-66/
You are welcome to update the component. Here is our guide on upgrading to the latest version: https://www.flexmonster.com/doc/updating-to-the-latest-version/
Please tell us if the fix works. Looking forward to hearing from you.
Kind regards,
Nadia
⋅ January 11, 2024
Hello Ilaria,
Hope you are doing well.
We were wondering if you had a chance to check the new version. Could you please confirm if it works for you?
Looking forward to hearing your feedback.
Kind regards,
Nadia
