asked on May 24, 2024
Hello there,
We are observing a small issue having upgraded from 2.9.65 to 2.9.77. Please take a look at the video capture attached and notice how columns are continuing to resize for a few moments after our flat view table loads.
Thank you
⋅ May 24, 2024
Wasn't allowed to attach the video but you can see it here
⋅ May 27, 2024
Hello Gennady,
Thank you for reaching out to us and providing the video.
We could not reproduce the described behavior on our side. Could you please provide us with access to the page where this issue is reproducible? It would greatly help us.
Looking forward to hearing from you.
Kind regards,
Nadia
⋅ May 27, 2024
Hi Nadia,
Thank you for following up regarding this. I'm suspecting it might have something to do with display scaling. I see it on my Windows laptop that has display scaling set to 150% (inside Windows display settings). Can you try that? If it doesn't reproduce, I'll provide the login so that you could take a look.
Gennady
⋅ May 29, 2024
Hello Gennady,
Thank you for the details.
Our team could not reproduce the described column resizing with scaling set to 150%. Providing us with the login information will greatly help us continue the investigation. We also encourage clients to handle all sensitive data through email. Please feel free to send that information to your Customer Service Manager, Valeriia, and she will forward it to our support team.
Looking forward to hearing from you.
Kind regards,
Nadia
⋅ May 29, 2024
Nadia,
I understand. Go to *************** and log in as ********* / ***************. When prompted for 2FA, click at the bottom to "Answer security questions". Answer with ****** for question 1 and the same for question 2. Access Reports via the menu at the top. Scroll down to the "Receivables" section of reports and select "Payment recorded" report. You should see the effect I described as this report opens.
I appreciate your team trying. Let me say that it's not a very critical issue, so if you can't reproduce as described here, we'll just forget about it for now.
Thank you
⋅ May 29, 2024
Sorry, the name of the report is "Payments recorded", I missed the 's' in "Payments'.
⋅ June 17, 2024
Hello Gennady,
Thank you for providing us with details.
We were able to reproduce the described behavior and recommend setting the following CSS rules:
#fm-pivot-view .fm-grid-column,
#fm-pivot-view .fm-grid-column-mobile {
width: 180px !important;
}
Using this code, you can set a wider width for columns so they will not be resized when the page loads.
Please let us know if it works for you. Looking forward to hearing from you.
Kind regards,
Nadia
⋅ June 17, 2024
Nadia, thank you! We'll give this a try. It sounds like it should do the trick. Thanks again
⋅ June 17, 2024
Hello Gennady,
Thank you for the feedback!
Do not hesitate to contact us if other questions arise.
Kind regards,
Nadia
⋅ June 18, 2024
Nadia,
The change to CSS increases min width for all columns regardless of content length. We'll utilize it but maybe you could consider having the option in the future to set min width dynamically based on data loaded. It's just a suggestion of course.
Thank you
⋅ June 18, 2024
Hello Gennady,
We appreciate your feedback!
Your suggestion sounds reasonable and we will consider setting the width dynamically in future releases.
Feel free to contact us if other questions arise.
Kind regards,
Nadia
⋅ June 18, 2024
Thank you!
