Urgent : Required assist to load the data from database

Hello, Loganathan!

Thank you for reaching out to us.

From the context of the previous tickets, we assume that you are using Flexmonster Data Server to connect Flexmonster to your database.

If our assumptions are correct, as a first step, please provide us with the Data Server logs. Check out how to find the logs: https://www.flexmonster.com/doc/troubleshooting-data-server/#data-server-logs.

It would also be helpful to know:

• If you are using the Data Server as a DLL, or as a Windows/UNIX service;
• the database you are trying to connect to;
• report object on the client part, to check if the index is specified correctly.

With this information, we'll be able to continue the investigation.

Looking forward to hearing from you.

Kind regards,
Solomiia

Hello, Vaibhav!

Thank you for providing additional details of the case.

Kindly note that the admin/indexes/reload/YOUR_INDEX_NAME is the Admin Panel endpoint, which is unreachable when using Flexmosnter Data Server in the Docker container.
To reload data with Flexmonster Data Server, we recommend using the native approach: specify the dataRefreshTime and set keepDataOnRefresh: true with the latest version of Flexmonster Data Server. For our built-in approach to work correctly, we need to research the initial issue.

As a first step, please provide us with the Data Server logs for "Index property is missing" case: https://www.flexmonster.com/doc/troubleshooting-data-server/#data-server-logs.
It would also be helpful to know the following:

• if there is access to the data source from the Docker container
• if the connection to the data source is stable and is not interrupted by any timeouts
• if you are using latest version of the Data Server(update to the latest version if necessary: https://www.flexmonster.com/doc/updating-to-the-latest-version/#update-data-server)

With this information, we'll be able to continue the investigation.

Looking forward to hearing from you.

Kind regards,
Solomiia

Hello, Vaibhav!

Thank you for your swift response.

Kindly note that there is no built-in function to refresh data on a trigger. You can either set the refresh for every n minutes or schedule a refresh for a certain time using our default refreshing functionality.

For the described case, we suggest trying to run the Data Server with --serviсe in Docker.
This way, the Data Server service would run the Admin Panel app under the hood. With the Admin Panel enabled, you should be able to use the admin/indexes/reload/YOUR_INDEX_NAME on the 9555(admin) port.

Please let us know if the suggested approach works well for you.

Kind regards,
Solomiia

Hello, Loganathan!

Thank you for getting back to us.

Kindly note that you need to add --service to the command that runs Flexmonster Data Server is your Docker container. With this part, the Admin Panel would run along with the Data Server, and you'll be able to use the admin/indexes/reload/YOUR_INDEX_NAME to manually reload data index on a trigger.

Since refreshing the index requires the Admin Panel endpoint, you will also need to expose the Admin Panel port, which is 9555.

Hope you will find our answer helpful.

Kind regards,
Solomiia