Flexmonster Software License Agreement (“Agreement”) has been significantly revised and is effective as of September 30, 2024.
The following modifications were made:
The modified version of Flexmonster Software License Agreement is available here.
Downloading, installing, and/or continuing to use Flexmonster Software after September 30, 2024, constitutes Licensee’s acceptance of the terms and conditions of the modified version of Flexmonster Software License Agreement. If Licensee does not agree to any of these terms and conditions, they must cease using Flexmonster Software and must not download, install, use, access, or continue to access Flexmonster Software. By continuing to use Flexmonster Software or renewing the license under License Model or Maintenance after the effective date of any modifications to Agreement, Licensee accepts and agrees to be bound by the terms and conditions of the modified Agreement.
We are excited to have you as a client of Flexmonster. Whether you are a new customer or someone who has been with us for years, our goal is to make you feel welcome and help you get the most out of Flexmonster in your project.
In this section, you can find essential information about your license and related topics.
Once you have become a customer of Flexmonster, you receive a license package that includes the following:
.local domain. It is intended to be used for development purposes.Note some important points about license keys:
yourcompany.com (subdomains matter).You can refer to this page for more information related to license keys.
Your Flexmonster license comes with annual maintenance. The purpose of the maintenance is to ensure that you always have the best experience with Flexmonster Pivot Table & Charts. The maintenance includes two main components: Support and Updates.
Support: technical expertise and assistance for questions related to Flexmonster - provided by our developers and our Tech support. The fastest and most efficient way to get your technical questions answered is to raise a ticket at our Tech support page. For other questions (such as any commercial and service-related questions), please contact our Customer Service Team. Support is offered in two options: Standard and Premium.
Updates: the option to update to the latest versions of Flexmonster once they are released. We release minor versions that include bug fixes and ongoing enhancements once every two weeks. Additionally, once or twice a year we release a new major version with significant improvements and new features. To update your copy of Flexmonster, see updating to the newest version.
Your license automatically includes one year of maintenance (Support & Updates). After the initial year, you can choose to extend the maintenance period. We notify you about the maintenance expiration one month in advance.
The conditions of maintenance renewal for each license are as follows:
In some cases, you may want to upgrade your license. For example, if you have a SaaS Starter license but the number of your clients is soon to be more than 10 companies, you might need to upgrade to a bigger SaaS plan.
Please contact the Customer Service Team for more information about your specific case.
Popular license upgrades:
| Upgrade from | To |
|---|---|
| Single Corporate License | OEM |
| Annual Single Corporate License | Perpetual Single Corporate License |
| SaaS Starter plan | SaaS Professional plan |
Also, if you need to extend support for your team, you can always upgrade your Standard Support (that comes with your license) to Premium Support. Feel free to contact your Customer Service Team for more details.
Flexmonster Software License Agreement is always available for your reference. It states terms and conditions governing the use of Flexmonster.