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Troubleshooting
  1. Troubleshooting Flexmonster
  2. Troubleshooting Flexmonster CLI
  3. Troubleshooting the Accelerator
    4. Troubleshooting the Data Server
Connecting to data source
Configuring the component
Saving and exporting
Customizing
Charts
License keys
Accessibility
Security
Updating to the latest version
Flexmonster CLI reference

Troubleshooting the Accelerator

Error: Your current version of Flexmonster Pivot Table & Charts is not compatible with Flexmonster Accelerator. Please update the component to the minimum required version: X.XXX

This error means that the versions of Flexmonster Accelerator and Flexmonster Pivot are not compatible. To fix this error, update both products to the latest available version. Refer to the Updating to the latest version guide for more details.

Error: Your current version of Flexmonster Accelerator is not compatible with Flexmonster Pivot Table & Charts. Please update the Accelerator to the minimum required version: X.XXX

This error means that the versions of Flexmonster Accelerator and Flexmonster Pivot are not compatible. To fix this error, update both products to the latest available version. Refer to the Updating to the latest version guide for more details.