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Export is taking long time to download.

Answered
kumar asked on October 31, 2016

Hi,
When you have 20K rows or above, Excel/pdf exports are taking very long time(30 mins) to download from flatview..if I export to .csv it takes very less time.
please let me know if any questions.
Thanks & Regards, Sunilkumar.V

6 answers

Public
Dmytro Zvazhii Dmytro Zvazhii Flexmonster October 31, 2016

Hello Kumar,

Thank you for your question. Could you please provide us with your data sample to make some tests?

Best regards,
Dmytro.

Public
kumar November 1, 2016

Hi Dmytro,
yesterday, I have sent a sample data via an email. please check it.
Thanks & Regards,
Sunilkumar.V

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Dmytro Zvazhii Dmytro Zvazhii Flexmonster November 2, 2016

Hi,
Thank you for the data sample.
We will provide improvement in the minor release 2.302 (ETA Nov 21th)
Regards,
Dmytro

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Dmytro Zvazhii Dmytro Zvazhii Flexmonster November 14, 2016

Hi Kumar,
We have prepared the version with improved export a bit earlier than expected. Please download it from here: https://s3.amazonaws.com/flexmonster/ThomsonReuters/FLEXMONSTER-2016-THOMSON-REUTERS-NOV14-EXPORT.ZIP .
We would be glad to hear your feedback and questions.
Regards,
Dmytro.

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kumar November 16, 2016

Hi Dmytro,
Thanks for the solution. I will test and update the feedback. Can you please confirm that the fix will be available in 2.302 right?
Thanks & Regards,
Sunilkumar.V

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Dmytro Zvazhii Dmytro Zvazhii Flexmonster November 17, 2016

Yes, sure. We will include it in the new minor release.

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