Export to excel does not work again.

Answered
Rommel Manalo asked on August 27, 2021

I know i raise this issue last week, but it was somehow lost. So i want to file it again here so you won't forget it. Correct me, but last time you tell me this would be available on your next release Sep 2021, it is related to issue of exporting for excel that has extra space?
Exporting again to excel does not work. See this video 
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NOTE: Please don't make this ticket public, i have some sensitive information on ticket like my flexmonster keys

5 answers

Public
Vera Didenko Vera Didenko Flexmonster August 30, 2021

Hello,
 
Thank you for writing to us.
 
We found that the issue with missing data on export to Excel is caused if the data contains a slash (/), for example, "some/word"
As promised, the fix will be available in the upcoming minor release of Flexmonster with the ETA 6th of September.
 
Please let us know if any questions arise.
 
Kind regards,
Vera

Public
Rommel Manalo August 30, 2021

Thanks

Public
Vera Didenko Vera Didenko Flexmonster September 6, 2021

Hello,
 
We are happy to inform you that the issue with exporting data with "/" symbols to Excel was fixed.
This is provided in the 2.9.7 version of Flexmonster: https://www.flexmonster.com/release-notes/.
 
You are welcome to update the component: https://www.flexmonster.com/doc/updating-to-the-latest-version/.
 
Please let us know if the fix works fine for you.
 
Kind regards,
Vera

Public
Vera Didenko Vera Didenko Flexmonster September 13, 2021

Hello,
 
How have you been?
 
We are wondering if the recent fix worked for you.
Did updating to the latest version resolve the export to Excel issue?
 
Please let us know if everything works.
Looking forward to your reply.

Kind regards,
Vera

Public
Rommel Manalo September 13, 2021

Yes.. it was fixed. Thanks

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