asked on June 5, 2017
Hi ,
I am using flex monster "Flexmonster Pivot Table HTML5 v2.232" but I am facing issue with Chrome "Maximum call stack size exceeded". However it is working fine with IE.
Can you please help me on this.
Thanks in advance.
⋅ June 5, 2017
Hello Nemad,
Thank you for your question. Could you please double check the version which you are currently using? Press Ctrl+Alt+i to check the component's version. If you need to update the component please follow the instructions - http://www.flexmonster.com/doc/updating-to-the-latest-version/.
When the issue occurs after the update was performed please clear the Chrome cache.
Please let us know if everything works fine for you.
Best regards,
Dmytro.
⋅ June 6, 2017
Hi Dmytro
Thanks for your prompt response. Seems that I was replaced only flexmonster.js file earlier, but now I have replaced all the files with this new Version "Flexmonster Pivot Table Component v2.3" and it is giving me this error "Your license key is outdated and will not function with the current version. Please, contact support team to find out about upgrade options".
Do we need a new licence key (product renewal) to update to new a version? We are not under maintenance plan. Or is there any other solution to fix this issue. Please suggest
⋅ June 6, 2017
Hello Nemad,
Thank you for your question. Yes, you are right, this is not a technical issue.
Thus, please contact your Client Service manager for further details.
Best regards,
Dmytro.
⋅ June 6, 2017
Thanks Dmytro for your help.
