Flexmonster Tech support

It's the fastest way to get help from our specialists.

Here you can find a ton of useful resolved cases — feel free to search among tickets.
To post a new ticket, please fill the form. Our Tech team will reach back to you within 2 business days.

Raise a ticket

Select a category

$.parseXML is not a function error

ANSWERED

Joe asked on November 19, 2015

How can i configure Oracle db with FLEXMONSTER-PIVOT-21-TRIAL-PREMIUM-HTML5 tool ?

ANSWERED

Vivekanand asked on November 19, 2015

Load large datasets without any issues.

ANSWERED

kumar asked on November 15, 2015

How can I change toolbar icons, text or language?

RESOLVED

mauro.p asked on November 13, 2015

Can I do a distinct count of non-numeric/integer/float fields? (e.g. distinct count of colors in your demo)

ANSWERED

Trevor Lambiotte asked on November 12, 2015

Change Individual Series Chart Type

ANSWERED

Benjamin Kidder asked on November 10, 2015

Can not load local report.

ANSWERED

George Fong asked on November 4, 2015

Applying default formatting to measures.

ANSWERED

David Starr asked on October 29, 2015

How would I go about setting a default value for a slicer?

ANSWERED

David Starr asked on October 29, 2015

I installed contents of components folder to my web server. I did several XML reports with all "in one demo" saving the csv to xml reports. When I try to open a xml report located in my server, I have a message "Unable to open file .......401398571."

ANSWERED

matias asked on October 16, 2015